BTN and Mitra Kasih Perkasa Integrate Bali Tourism Ticketing System
Jakarta (ANTARA) - PT Bank Tabungan Negara (Persero) Tbk (BTN) has collaborated with PT Mitra Kasih Perkasa (MKP) to promote the digitalisation of Bali’s tourism sector through the development of an integrated ticketing system and digital financial services within the Bali tourism ecosystem.
“We hope this collaboration brings significant benefits to both institutions while supporting a more modern, integrated, and digital national tourism industry,” said BTN President Director Nixon LP Napitupulu in a statement received in Jakarta on Monday.
Nixon explained that the strengthening of the digital tourism ecosystem will be integrated with Bale by BTN, the company’s super app.
Through Bale by BTN, tourists will be able to access various services on a single platform, from booking tourism tickets and transportation, digital payments, to various transaction needs while at the tourist destination.
In this collaboration, MKP serves as the provider of the integrated ticketing system. Meanwhile, BTN acts as the exclusive banking partner supporting both cash and non-cash transactions.
All settlement processes are also placed in BTN accounts to strengthen a more integrated and efficient financial ecosystem.
In addition, BTN will introduce various banking service channels in tourist areas and ports, including BTN ATMs and CRMs, payment services via BTN EDC and QRIS for merchants and SMEs, as well as various other digital transaction services.
The company will also take on the role of exclusive branding partner with brand exposure at various tourist interaction points, from port areas, ticketing gates, boarding passes, tourist area signage, passenger waiting areas, to other supporting facilities.
According to the company, this initiative opens opportunities for transaction growth, fund mobilisation, and strengthening the customer base within the tourism ecosystem.
On the other hand, BTN’s digital capabilities and service network support are expected to enhance service quality and operational efficiency in tourist areas.
“We are optimistic that this collaboration can create mutually beneficial and sustainable business value for both parties,” said Nixon.
Meanwhile, MKP CEO & Co-Founder Nicholas Anggada stated that the collaboration with BTN is a strategic step in strengthening services while integrating financial services with the national tourism ecosystem.
Through its travel technology business unit, MKP acts as a front-end banking solutions partner that connects the ticketing ecosystem, payments, settlements, and transaction data management within a single integrated digital infrastructure.
“Tourism today is no longer just about destinations, but how the entire customer journey can be seamlessly connected from booking, payment, boarding, to transactions in the destination area. Together with BTN, MKP is building a connected tourism ecosystem that integrates tourism services with digital financial systems end-to-end,” said Nicholas.