BRI Implements Account Status Rules, Urges Customers to Transact Regularly to Avoid Dormant Status
PT Bank Rakyat Indonesia (Persero) Tbk, or BRI, is urging all customers to use their accounts regularly so they remain active. The advisory follows the implementation of adjusted savings and current account status rules that took effect on 10 May 2026.
The policy implements Financial Services Authority Regulation (POJK) Number 24 of 2025 on Account Management at Commercial Banks, which aims to improve customer protection while strengthening banking governance to be healthier, safer, and more transparent.
Under the new rules, BRI classifies savings and current account status into three categories: Active Accounts, Inactive Accounts, and Dormant Accounts.
BRI’s Operations Director, Hakim Putratama, said the account status adjustment is part of the company’s commitment to improving banking service security, especially amid rising digital transaction activity among the public.
According to him, more structured account status management will help minimise the potential for account misuse that could harm both customers and the banking industry.
“BRI continues to ensure all banking services run safely, transparently, and in accordance with the regulator’s provisions. This account status adjustment is an important step to maintain the quality of customer account management while minimising the potential for accounts to be misused for activities that harm the public and the banking industry,” said Hakim Putratama.
Therefore, BRI is inviting all customers to keep using their accounts actively through various transaction activities.
BRI explained that there are several simple activities customers can carry out to keep their accounts in the active category, including:
Making incoming fund transactions.
Making outgoing fund transactions.
Checking balances regularly through BRI’s various service channels, including the BRImo application.
By keeping their accounts active, customers can continue to make full use of banking transaction services smoothly for various day-to-day financial needs.
This step is also considered important to support more optimal account management and to improve protection against potential account misuse.
BRI also explained the reactivation mechanism for accounts whose status has already changed.