BPJS Kesehatan partners with KDMP to maximise services in underdeveloped regions

BPJS Kesehatan is collaborating with the Koperasi Desa Merah Putih (KDMP) to maximise the accessibility of the National Health Insurance (JKN) programme by strengthening digital infrastructure, particularly in frontier, outermost, and underdeveloped (3T) regions. BPJS Kesehatan President Director Prihati Pujowaskito explained in Jakarta on Monday that this strategic synergy targets up to 85,000 points at the village level across Indonesia, in line with the cooperative’s expanding operational reach. “We are working with strategic partners to implement this programme. Once the Koperasi Merah Putih is fully operational at 85,000 points, corresponding to the number of villages, internet access will be available there,” he said. Pujowaskito elaborated that the internet network at the cooperative offices will be optimised for the installation of BPJS Kesehatan’s Virtual Office for Information and Administration Services (VIOLA) channel, making it easier for participants to interact directly with branch and central offices. In addition to the cooperative sector, BPJS Kesehatan is also engaging the Indonesian National Armed Forces (TNI) through coordination with 76,000 Village Supervisory Non-Commissioned Officers (Babinsa) to oversee the operations of VIOLA and mobile BPJS services. He added that the agency is currently finalising an expansion of cooperation with the Ministry of Law to integrate JKN administrative services through the network of Legal Aid Posts (Posbankum) and paralegals in every village. “It should be noted that the current active membership stands at 80.6 percent of the 286 million population. The target in the 2029 National Medium-Term Development Plan (RPJMN) is 83.5 percent active membership. So this is an effort full of challenges because of the distances involved and the fact that many participants or members of the public are not yet able to use internet access,” said Prihati, accompanied by BPJS Kesehatan Membership Director Akmal Budi Julianto.