BPJS Kesehatan: JKN Participant Activeness in Tanjungpinang Reaches 82 Percent

The Social Security Administering Body for Health (BPJS Kesehatan) has recorded that the activeness rate of National Health Insurance (JKN) programme participants in Tanjungpinang City, Riau Islands (Kepri), reached 82 percent in 2026, exceeding the national target of 80 percent. Jenal M. Sambas, Assistant Deputy for Human Resources, General Affairs and Communication of BPJS Kesehatan’s Deputy Region II, stated in Batam on Thursday that this achievement indicates a relatively good level of JKN participation at the Tanjungpinang Branch Office. However, he noted that Tanjungpinang City remains the only working area of the Tanjungpinang Branch Office that has not yet achieved the minimum 98 percent coverage required to attain Universal Health Coverage (UHC) status. “Tanjungpinang City is still a challenge because its coverage has not reached the national average. But in terms of participant activeness, thank God the average is above 80 percent, with Tanjungpinang City at 82 percent activeness,” Jenal said. According to BPJS Kesehatan data, the population of Tanjungpinang City in the second semester of 2025 was recorded at 241,466 people. Of this number, JKN coverage had reached 97.86 percent with a participant activeness rate of 82 percent as of 1 June 2026. The Tanjungpinang Branch Office covers five regencies/cities: Anambas Islands, Natuna, Bintan, Lingga and Tanjungpinang. “The only area under the Tanjungpinang Branch Office that has not achieved UHC is Tanjungpinang City. The others have met the target, such as Anambas Islands which has reached 100 percent coverage,” Jenal said. Head of the Tanjungpinang BPJS Kesehatan Branch, Nara Grace, explained that the failure to achieve UHC is due to approximately two percent of the population not yet being registered as JKN participants. She said BPJS Kesehatan, together with the local government, continues to undertake various efforts to increase coverage, from proactive outreach to data verification at the sub-district and village levels. “We actively reach out to the community, including through routine activities in sub-districts and villages. We also have agents who help verify data so that unregistered residents can immediately enrol as JKN participants,” she stated. Nara said one common obstacle is mismatched population data. She found that many residents are still recorded in administrative data but no longer reside in Tanjungpinang and have not updated their relocation status. “The government often struggles to locate these residents. They exist in the population data, but the individuals have moved or their whereabouts are unknown. This is a challenge during data validation,” she said. Additionally, public awareness to register as independent participants remains a challenge. “Our society’s habit is that if they are not sick, they do not feel the need to register. Yet active participation is crucial so that when they need health services, they do not encounter problems,” she said. BPJS Kesehatan hopes that support from all parties, including local governments and the public, can help increase coverage so that Tanjungpinang City can soon achieve UHC status while maintaining a JKN participant activeness rate above the national target.