BPJS Kesehatan Director: JKN Programme Requires Support from All Parties

Manado (ANTARA) - The Director of HR and General Affairs at BPJS Kesehatan, Vetty Yulianty Permanasari, has asserted that the JKN Programme is a strategic national programme that requires support from all parties.

“The success of the JKN Programme is the result of active collaboration among all stakeholders involved in the JKN ecosystem,” said Vetty Yulianty Permanasari during the inauguration of the BPJS Kesehatan Cultural Park at Taman God Bless, Minahasa Regency, North Sulawesi, on Friday.

She noted that the JKN Programme is a strategic national initiative whose success is a shared responsibility. Consequently, BPJS Kesehatan is consistently strengthening collaborations with various stakeholders to provide services that are increasingly easy, fast, and equitable for all participants.

Vetty explained that since 20202023, BPJS Kesehatan has implemented a service quality transformation to improve the administration of the JKN Programme. One of the vital foundations of this transformation is the implementation of the ‘INISIATIF’ core values (Integrity, Collaboration, Excellent Service, and Innovation).

“The INISIATIF core values are not only applied within the BPJS Kesehatan internal environment but also require support and implementation by the entire JKN ecosystem. Through this BPJS Kesehatan Cultural Park, we aim to build public awareness of these values to support service quality improvements and strengthen the image of the JKN Programme,” said Vetty.

The externalisation of these INISIATIF values is being conducted through various activities, including the construction of the BPJS Kesehatan Cultural Park as a means of public education. This effort is expected to create a shared understanding and common goals among all parties involved in the administration of the JKN Programme.

“It should be noted that as of 1 June 2026, JKN membership has reached over 285 million people, or more than 98 per cent of the entire Indonesian population. Additionally, BPJS Kesehatan has established partnerships with 23,682 First-Level Healthcare Facilities (FKTP) as well as 3,221 hospitals and main clinics across Indonesia,” Vetty added.

Vetty also expressed her appreciation to the Minahasa Regency Government for its support in providing the location at Taman God Bless. She hopes the park will serve as a beneficial public space and a symbol of collaboration in supporting the success of the JKN Programme.

“Through the inauguration of the BPJS Kesehatan Cultural Park, it is hoped that the spirit of integrity, collaboration, excellent service, and innovation will become more widely known and implemented by all BPJS Kesehatan partners,” she added.

According to her, the support of all stakeholders within the JKN ecosystem is key to realising a higher-quality JKN Programme that provides broader benefits to the Indonesian people.

On the same occasion, the Regent of Minahasa, Robby Dondokambey, stated that the BPJS Kesehatan Cultural Park is a form of commitment to improving the quality of life for the community while strengthening synergy with the Minahasa Regency Government. The presence of the park not only beautifies public space but also serves as an educational medium that brings positive values to the community.

“The values of integrity, collaboration, excellent service, and innovation being promoted are not only the foundation for JKN service delivery but can also serve as a shared spirit in building a healthy, productive, and competitive Minahasa community,” said Robby.