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BPJS Health Remains Open During Eid Holiday Break, Here Are Operating Hours

| Source: DETIK Translated from Indonesian | Social Policy
BPJS Health Remains Open During Eid Holiday Break, Here Are Operating Hours
Image: DETIK

BPJS Health services will continue to operate during the Eid 2026 holiday break. If you require direct BPJS Health services, please visit the nearest branch office.

According to the BPJS Health Instagram account (@bpjskesehatan_ri), here are the operating hours for BPJS Health branch offices during the Eid 2026 holiday break.

Branch Office Operating Hours During Eid 2026

The following are operating hours for 126 BPJS Health branch offices during the Eid 2026 holiday break:

  • 18, 20, 23, and 24 March 2026: 08:00 – 13:30 WIB

24-Hour Services

Participants can access: Administrative Services, Information Services, and Complaint Services through:

  • WhatsApp Pandawa 08118165165

  • Care Center 165

  • Mobile JKN Application

Accessing BPJS Health Information During Mudik

Do you need information regarding BPJS Health services whilst travelling during mudik (holiday travel)? Please access the Mobile JKN application. With this, you can:

  • Check participant status activation

  • Locate nearest healthcare facilities

  • Obtain healthcare facility telephone numbers

  • Check hospital bed availability

  • Access information and lodge complaints

How to Receive Medical Treatment Outside Your City with BPJS Health

If you fall ill whilst outside your city, BPJS Health participants can still receive treatment at primary healthcare facilities in other regions for a maximum of three visits. In emergency conditions, participants can go directly to hospital without requiring a referral from a primary healthcare facility.

Ensure your family’s JKN status remains active by paying premiums on time.

How to Undergo Health History Screening

Health history screening is important for detecting the risk of chronic diseases that can occur at any time. The process takes only 5–10 minutes.

Starting 6 March 2026, JKN participants who have not undergone health history screening in 2026 will be required to complete it before accessing services at primary healthcare facilities. Therefore, ensure you undergo health history screening from now on.

Health history screening can be performed through:

  • Mobile JKN Application

  • WhatsApp Pandawa Chat 08118165165

  • BPJS Health Care Center 165

  • Website www.bpjs-kesehatan.go.id

  • Visit directly to your registered primary healthcare facility

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