BP Batam: Water Supply Normalisation Will Take 6–9 Hours After Power Disruption

Batam (ANTARA) – The Batam Concession Agency (BP Batam), in the Riau Islands, said it would take around six to nine hours to restore clean water distribution after the water treatment plants resumed operations following a power disruption.

Ariastuty Sirait, BP Batam’s Deputy for Public Services, said most of the eight affected drinking water treatment plants (IPAM) were operating again, but water supply was still being restored gradually.

“Supply has not yet fully recovered because restoring water is different from restoring electricity. It takes six to nine hours for water to reach the public. I have been informed that supply has resumed in some areas, while others are still without it. We are collecting data,” Ariastuty said in Batam on Tuesday.

She explained that although electricity from state utility PLN had been restored to operate the plants, service disruptions could persist in some areas.

BP Batam would continue coordinating with PLN to obtain the latest information.

The affected areas include KDA, Legenda, Buana Vista, Bukit Raya, Bida 3, GNC, Batu Besar, Sambau, Teluk Mata Ikan and surrounding areas.

Meanwhile, a power disruption at the Ozon tank in Seraya also affected water distribution to Seraya, Borobudur, Batu Ampar, Bengkong Polisi, Bengkong Langit, Bengkong Palapa, Melchem, Tanjung Sengkuang, Batu Merah and surrounding areas.

The IPAM plants that have resumed operations are Sei Ladi, Harapan, Muka Kuning, Nongsa, Tembesi and Piayu.

Requests for assistance can be made through ABH Customer Service Offices in Bengkong, Batu Aji and Batam Centre, or via the call centre on (0778) 5700 000 and WhatsApp on 0811 778 0155.

On Monday (12 October), Ariastuty said the power disruption had affected operations at eight water treatment plants, reducing water production and distribution.

At the time, generators operated with partners could support only around 30 per cent of water output.

With electricity restored, plant operations have begun recovering, but distribution to customers will take time to return fully to normal.