BNPP achieves significant increase in 2025 Bureaucratic Reform achievements
Jakarta (ANTARA) - The Indonesian National Border Management Agency (BNPP) has recorded a significant increase in its 2025 Bureaucratic Reform (RB) achievements, reaching an index of 81.48/category A- (Satisfactory with Notes), a 7.6-point increase compared to 2024, which received a score of 73.88 under the ‘BB’ category.
The Head of the Bureau of Law, Organisation, and Personnel of BNPP RI, Belly Isnaeni, expressed appreciation for the hard work of all personnel who contributed to accelerating bureaucratic reform within the agency. “This achievement is the result of the commitment and collective effort of all BNPI employees in building a bureaucracy that is increasingly professional, accountable, and service-oriented. The A- predicate serves as evidence that the organisational governance improvements implemented thus far have yielded positive results,” Belly stated in Jakarta on Sunday.
Belly noted that the increase in BNPP’s RB score was driven by various positive achievements across several strategic indicators. The BNPP successfully obtained a BPK (Audit Board of Indonesia) Opinion with a maximum score of 100 per cent, a Public Satisfaction Survey score of 91.69, a Legal Reform Index of 99.50, and a Development Planning Index of 98.36.
Furthermore, the follow-up rate on BPK opinion recommendations at 81.65 per cent and the Integrity Assessment Survey at 81.03 per cent also contributed to the improvement of BNPP’s bureaucratic reform performance. Meanwhile, in the aspect of Integrity Zone development, the BNPP also achieved the ‘Wilayah Bebas dari Korupsi’ (WBK - Corruption-Free Area) predicate for the Entikong and Motamasin Integrated Border Posts (PLBN).
Throughout 2025, the BNPP has also supported the implementation of Thematic Bureaucratic Reform through various efforts contributing to poverty alleviation, investment enhancement, acceleration of downstreaming, strengthening food security, and improving the quality and access to healthcare and education services, particularly in border regions.
“Bureaucratic reform is not merely about improving internal organisational processes, but also about how the bureaucracy can deliver a real impact on society. Therefore, various programmes run by the BNPP are continuously directed towards supporting the welfare of border communities and accelerating the development of national border areas,” said Belly.
Despite the significant increase, the evaluation results also provided several notes for improvement that require BNPP’s attention in the future. These include strengthening the Government Internal Control System (SPIP), improving public complaint management through SP4N-LAPOR!, strengthening the governance of goods and services procurement, and enhancing the quality of sectoral statistics.
In response, the BNPP reaffirmed its commitment to following up on all recommendations provided by the Ministry of PANRB as part of its continuous improvement efforts. “Moving forward, BNPP is committed to continuously improving the quality of bureaucratic reform to ensure it becomes more effective, accountable, adaptive, and capable of providing better public services to the community, especially in border regions,” concluded Belly Isnaeni.