BNI Provides Mobile Token Reactivation Through Official Channels

Jakarta (ANTARA) - PT Bank Negara Indonesia (Persero) Tbk or BNI provides a Mobile Token reactivation mechanism for customers of BNIdirect cash and BNIdirect business through official channels. “If there is a need for Mobile Token reactivation, customers can utilise BNI’s official channels so that the process can proceed according to applicable regulations,” said BNI Corporate Secretary Okki Rushartomo in a written statement in Jakarta, Sunday. Mobile Token is a feature within the BNIdirect service that functions as an additional security layer in the transaction authorisation process. Reactivation of the Mobile Token can be carried out if customers experience several issues, such as the Mobile Token application being deleted, locked, sending an error message, or being blocked. To obtain the reactivation service, customers can contact their Relationship Manager (RM), a BNI branch office, or BNI’s official service channels. Subsequently, customers will be directed to fill out the BNIdirect service form as part of the administration and verification process. After the administration and verification process is complete, BNI will provide further information regarding the reactivation of the Mobile Token according to the applicable mechanism.