Biometric SIM registration compliance in East Java reaches 100 percent

Jakarta (ANTARA) - An inspection by the Ministry of Communication and Digital (Komdigi) in Surabaya, Gresik, Lamongan and Sidoarjo has shown that all mobile operators have fully implemented biometric registration, with no SIM cards found to have been activated using someone else’s identity.

“Over these two days we found no pre-registered cards, nor cards activated using someone else’s data or NIK. We also saw that compliance among the three operators has reached 100 per cent,” said Edwin Hidayat Abdullah, Director General of Digital Ecosystems at Komdigi, in a statement confirmed in Jakarta on Tuesday.

He explained that the inspection, carried out by Komdigi together with the Indonesian Cellular Telecommunications Association (ATSI) as well as Telkomsel, Indosat and XL Smart, confirmed that biometric registration had been properly implemented at all locations visited.

Checks conducted on 8–9 July 2026 showed that the registration system had been applied comprehensively, so that SIM card activation proceeded in accordance with the rules.

“All the biometric systems for registration are running well. There have been no leaks, so it is 100 per cent compliance from the three operators,” he explained.

Nevertheless, Komdigi stressed that oversight will continue to ensure there is no further misuse of identities in mobile customer registration.

The government will also take legal action if the use of someone else’s personal data to activate a SIM card is still found.

“If there are still cases of other people’s NIK being misused for SIM registration, we will crack down even harder. We will work with the police, because that constitutes personal data theft,” Edwin said firmly.

According to him, the implementation of biometric registration has also had no significant impact on new SIM card sales.

Based on monitoring, average daily sales remain in the range of 250,000 to 260,000 cards, not far different from before biometric registration was introduced.

For this reason, he expressed appreciation to mobile operators, businesses and the public for supporting the policy.

Edwin also urged the public to continue safeguarding their personal data by ensuring every SIM card is registered only under the rightful owner’s identity.

“We want to ensure that SIM cards are genuinely used by those entitled to them. So no one uses another person’s name or identity to carry out activities through a mobile operator,” he said.