Bank Niaga responds

Bank Niaga responds

From Media Indonesia

In response to Yuanita Purwadi's letter published in Media Indonesia (March 11), we would like to apologize for the negligence on our part in dealing with the bank account No.221.6726.211 of Ventje Mailuhu, Yuanita Purwadi's late husband.

The following is our explanation of the case which has been settled in accordance with information we gave to Yuanita Purwadi.

1. The party who asked to withdraw the money in May 1996 could provide us with all the necessary documents (including the police certificate for the lost bank account under the name of V. Mailuhu) needed as a legal heir to the late Mailuhu.

2. When Yuanita came to us on Jan. 21, 1997 to withdraw the money and submitted the related documents proving that she was the legal heir to her late husband, we immediately reexamined the documents submitted by the first party in May 1996.

3. Realizing our carelessness in the previous examination of the client's documents, we intended to settle the bank account with Yuanita who was the legal heir to V. Mailuhu. Only after the case had been settled would we continue our investigation of the other documents.

4. We then tried to arrange a meeting between the first party who withdrew the money in May 1996 and Yuanita.

5. After all our efforts failed, we immediately paid the money to the legal heir of the late V. Mailuhu.

6. But before the payment was made to the legal heir, we tried to contact Yuanita by every means possible. We visited her office in Tanjung Priok and sent a letter to her dated March 10, 1997.

7. After failing to get in touch with Yuanita, we finally paid the money on March 13, 1997 by transferring it to her own bank account.

We would like to thank Yuanita Purwadi for her confidence in us.

MAHDAR KADIR

Senior Manager

Head of Corporate Communication Division

Bank Niaga, Jakarta