Bank Mandiri Updates Kopra Mobile App to Support More Flexible and Integrated Business Transactions
Bank Mandiri has strengthened its Kopra Mobile service by introducing a range of new features that make it easier for customers to manage business transactions more flexibly and in an integrated manner. This development enables customers to access more services directly from the application, from account monitoring and transaction initiation to transaction approval, all within a single platform.
The update was carried out to address the needs of business players for banking services that support mobility and speed of decision-making. With more comprehensive features, customers can manage their financial and operational activities more practically, anytime and anywhere.
The development of Kopra Mobile covers three main areas: the ability to initiate transactions directly through the app, a simplified transaction approval feature, and real-time account monitoring. Customers can now initiate Cash Management transactions via mobile devices, approve multiple transactions at once in a single authentication process, and monitor balances and account mutations directly through the application.
Bank Mandiri has also introduced the Kopra Call service, which allows customers to connect directly with the bank’s official support services at no pulse cost. This feature is designed to provide easy access to user information and support convenience when assistance is needed.
Senior Vice President of Digital Wholesale Banking at Bank Mandiri, Yohan Sugiono, stated that the development of Kopra Mobile is part of the company’s efforts to provide services that align with the evolving transaction needs of business customers. “We continue to develop Kopra Mobile so that customers can access business transaction services more easily and efficiently. With increasingly complete features, customers can manage various transaction needs in one application, enabling smoother business processes,” Yohan said in an official statement on Tuesday (9/6).
Kopra Mobile is part of the Kopra by Mandiri ecosystem, which provides business transaction services for Bank Mandiri’s corporate and commercial customers. Since its introduction in 2022, the service has recorded increasing utilisation in line with the growing transaction needs of business customers across various business segments. This trend reflects the accelerating adoption of mobile-based banking services in the wholesale segment, driven by the demand for financial solutions that are easy, fast, and convenient to access.
“Going forward, we will continue to strengthen Kopra Mobile’s capabilities to deliver a more intuitive, responsive experience tailored to the needs of customers across different industry sectors. Through this development, we hope Kopra Mobile can provide added value for customers while supporting the acceleration of business transaction digitalisation in Indonesia,” Yohan concluded.