Backs the 8 Percent Ojek Online Commission Rule, GoTo Ready to Adapt Regulation's Impact on Its Operations
GoTo Gojek Tokopedia Tbk (GoTo), the technology company that oversees Gojek, reaffirmed its commitment to support President Prabowo Subianto’s direction on the commission split between ride-hailing drivers and the app providers: 92% to drivers and 8% to the app. Despite the potential impact on GoTo’s revenue, management says it is ready to adapt to the regulation.
The policy has existed for some time; Presidential Regulation No. 27 of 2026, signed by President Prabowo, provides the legal basis for the practice on the ground.
GoTo emphasises that it is prepared to align with the rule and believes its ecosystem will support the company’s continued business.
GoTo’s Chief Executive Hans Patuwo highlighted that, as part of the GoTo ecosystem, the company operates various lines of business that support and continue to develop, including logistics, delivery, financial services, and other digital offerings.
“The strength of this ecosystem provides a solid foundation for Gojek to keep growing while maintaining service leadership through ecosystem power and ongoing innovation. I am optimistic we can implement the adjustment while also safeguarding GoTo’s long-term stability,” Hans said during a press conference on Tuesday, 19 May 2026.
As a tangible manifestation of support for Perpres 27/2026, GoTo announced four implementation steps.
First, Gojek and GoTo commit to supporting President Prabowo Subianto’s directive on the Ojek Online commission.
For GoRide Regular, the service with the most users, changes will consider a balance between driver income and the price paid by customers. The company fully understands how important pricing is for Indonesian consumers.
“We will strive to ensure there is no price change paid by consumers for GoRide Regular. We hope that with these adjustments, the number of customer orders will remain stable, and ultimately, the total income for driver partners will be preserved,” said Hans.
The second step is the removal of the GoRide driver subscription option. This program had been trialled since November 2025 and expanded since February 2026. After a three-month run and a thorough review, the company found that the subscription scheme needs a better balance for the welfare of driver partners.
Going forward, GoRide Hemat will remain and will follow the 8% sharing system, like GoRide Regular.
Therefore there will be a moderate price adjustment for GoRide Hemat, while GoJek ensures that this adjustment is implemented in a measured fashion and maintains affordability for the public.
“This adjustment will benefit drivers and form part of a joint effort to safeguard their welfare,” it added.
The third step is to support the government’s welfare initiatives for drivers, and Gojek will continue to prioritise such programmes.
This includes the Hari Raya Bonus (BHR) programme, BPJS Ketenagakerjaan, BPJS Kesehatan, groceries packages, scholarships for drivers and their children, free Umrah, the Gojek Partner Job Board, and free health checks.
On the other hand, GoTo will leverage the strength of its ecosystem, ensuring that Gojek and GoTo continue to grow in a sustainable manner.