ASUS Introduces After-Sales Programme in Yogyakarta, Featuring Durability Test Booth

ASUS has held an event titled ‘ASUS No.1 Quality & Service 2026’ to introduce its latest after-sales and warranty programmes to the media and local creators in the Special Region of Yogyakarta. In addition to information sessions regarding the latest technological innovations, including AI, the event featured a durability test booth demonstrating how ASUS laptops pass a series of military-standard tests.

“The trust of Indonesian consumers in ASUS over the past decade has driven us to continuously strengthen our quality standards and after-sales services. Through this programme, we ensure that every ASUS laptop, from ASUS ProArt and ASUS Zenbook to ASUS Vivobook, is tested to be resilient against the daily activities of users in Yogyakarta and throughout Indonesia,” said Davina Larissa, Country Marketing Manager of ASUS Indonesia, during a press conference in Yogyakarta on Tuesday (16/09/2026).

ASUS demonstrated the toughness of its laptops through a series of extreme MIL-STD 810H tests. At the durability test booth, visitors could witness ASUS units being tested against shocks, extreme temperatures, humidity, and low air pressure—conditions relevant to the tropical climate not only in Yogyakarta but across Indonesia.

To provide greater peace of mind for users, this durability is supported by broader after-sales protection. ASUS ProArt, ASUS Zenbook, as well as the ASUS Vivobook S series and ASUS Vivobook Flip, have been upgraded to include up to 3 years of International Warranty and 3 years of ASUS VIP Perfect Warranty (ADP), an increase from the previous 1-year ADP.

As a premier creator laptop, the ProArt series is also equipped with the ASUS DialPad to accelerate creative workflows, while the ASUS Zenbook utilises Ceraluminum™ material, making it one of the thinnest and lightest laptops in its class. The classic ASUS Vivobook has also seen an upgrade to up to 2 years of International Warranty and 2 years of ASUS VIP Perfect Warranty (ADP), featuring multi-colour design options and comfortable NanoEdge slim-bezel displays.

Furthermore, the ASUS accessories ecosystem will benefit from a 100 per cent replacement warranty for functional issues for 1 year, excluding the backpack line. This warranty enhancement coincides with the expansion of the ASUS service network, which now encompasses 141 official service points across Indonesia and international coverage in over 90 countries.

Users of ASUS Zenbook, ASUS ProArt, and ROG will continue to receive ASUS Premium Service, which includes ‘Fastlane’ to ensure quick and convenient service visits, Free Round-Trip Shipping for home pick-up and delivery to service centres, and ‘Laptop Spa’ for periodic maintenance to clean dust and dirt or replace thermal paste if necessary.

“We now have 141 service centres across more than 90 countries. The warranty period has also increased from two years to three years,” said Brama Setyadi, Head of Public Relations & Digital at ASUS Indonesia.