Astra Buana Predicts Rise in Health Insurance Claims

PT Asuransi Astra Buana expects an increase in the value of health insurance claims this year. This projection is driven by the weakening of the Rupiah against the US Dollar, which has impacted various supporting sectors within healthcare.

“We cannot deny the possibility that health insurance claims will rise because much of the medical equipment and medicines are still imported, making them increasingly expensive due to the weakening Rupiah,” said Mulia K. B. Siregar, Technical & Operation Director of PT Asuransi Astra Buana, during an interview at the Arumaya Financial Center, Jakarta, on Wednesday, 3 June 2026.

Mulia stated that management will implement strategies by considering the number of renewed policies. Various underwriting and evaluation methods may be utilised, such as the implementation of copayments—where costs are shared by the insured—as well as developing products that regulate insurance services within hospitals. “If we implement copayments, it may influence the medical treatment behaviour of our customers,” he noted.

Although the exact total of health insurance claims has not yet been projected, Asuransi Astra Buana remains optimistic that overall performance will continue to grow this year. Health insurance products currently account for 20-22 per cent of their total services. Management also relies on the diversification of services beyond health insurance, such as motor vehicle and heavy equipment insurance.

Indah Octavia, Marketing, Commercial & Health Business Director of Asuransi Astra Buana, noted that Indonesia faces healthcare inflation of approximately 16-17 per cent. Despite this significant challenge, management continues to pursue product innovation. “We are quite optimistic given the vast potential in health insurance and our strategy to strengthen services by maintaining careful calculations regarding the challenges of medical inflation,” she said.