As Technological Change Accelerates, IT Firm Metrocom Boosts AI Adaptation
The increasingly rapid development of technology is pushing information technology (IT) companies to strengthen their adaptability, particularly in facing the development of artificial intelligence (AI). Changes that previously took years can now occur within months, so companies need to strengthen both technology and human resources.
Metrocom President Commissioner Indra Pattiasina said technological development is now proceeding far faster than in the past. If previously technological change could occur over a span of five or ten years, new developments can now emerge every year, every six months, or even every month.
Artificial intelligence, cloud, data, and quantum technology are among the developments that technology companies need to understand and anticipate. Indra therefore reminded all employees, especially the younger generation, not to stop learning in order to keep pace with industry changes. “There is no such thing as us stopping learning. No. We must always learn,” Indra said in a press release on Monday (10/8/2026).
According to Indra, adaptability is becoming increasingly important because technological development will continue to change the way companies work. He also invited all employees to participate in these changes and continue to grow together with MGS Group.
Indra stressed that a company’s success is ultimately the result of collective effort. No company can grow solely because of the contribution of one or two people. “There is not a single company that is successful because of an individual, or two people, or three people. It is all because of all of us,” he said.
Meanwhile, Metrocom President Director Bobby Sangka said technological change is also a key focus for the company. Metrocom now has a dedicated AI division and is developing a number of AI-based products to be marketed.
The use of AI has also begun to be implemented in the company’s internal activities, including in HR, finance, and project management. According to Bobby, the use of AI will become increasingly widespread because the technology can help companies improve efficiency and performance.
These changes are also in line with Metrocom’s strategy in facing competition in the technology industry. Metrocom Solution Delivery Director Refendi Panggabean said the company has made adjustments several times when facing major changes.
During the COVID-19 pandemic, for example, Metrocom shifted its focus from infrastructure to security. Now, the company is again preparing itself to face the development of AI. According to him, preparation for AI is not only carried out through solution development, but also by strengthening human resources. Metrocom is recruiting younger generations, including Gen Z, who are considered more attuned to the latest technological developments.
Refendi said this is part of Metrocom’s efforts to continuously improve the quality of service to customers. These adaptation measures are inseparable from Metrocom’s journey in facing various industry changes. The company, founded in 1998, has weathered the economic crisis, the development of information technology, the COVID-19 pandemic, and is now entering the era of artificial intelligence.
Metrocom President Director Bobby Sangka revealed that the company was founded together with Indra Pattiasina in 1998 after both had previously worked at foreign companies.
Bobby was working at Nova Sprint Consulting, a Singapore-based company, while Indra was working at IBM. The monetary crisis that hit Indonesia made both of them worry that the companies they worked for would cease operations in Indonesia.
This situation then prompted them to build their own business. “During the monetary crisis, we were worried that the places we worked would close their operations in Indonesia, so we started a business,” Bobby said.
The company’s first project was obtained from the Attorney General’s Office from 1998 until around 2000. From that starting point, the company continued to grow and built a number of entities specialising in technology.
Bobby said Metrocom currently has several subsidiaries operating in different fields. Among them are companies focused on IT security and Google Cloud Platform, while Metrocom serves as a system integrator with various technology solutions.
The increasingly rapid pace of technological change means companies also need to prepare work patterns and human resources capable of keeping up with these developments. Indra said this year’s Metrocom anniversary is an opportunity to carry out a “restart” in facing the increasingly rapid changes in the world.
“This journey does not stop today. This is actually the momentum this year, we are just beginning. We are restarting,” Indra said.
The momentum was marked through the RUNNECTED28, Connected Miles Shared Success event at Sarinah, Jakarta, on Sunday (9/8/2026). Around 350 employees took part in a 2.8-kilometre run with a route from Sarinah to the HI Roundabout and back to Sarinah.
RUNNECTED28 Committee Chair Triska Sangka said the event was the first running event held by Metrocom. “Why was running chosen? Because Metrocom had never held a running event before. This is the first running event and this time we made it an outdoor concept,” Triska said.
In addition to the group run, the series of activities also included the cutting of a tumpeng, door prize draws, and awards for outstanding employees.
According to Triska, the entire series of activities is expected not only to be an anniversary celebration, but also to strengthen relationships among employees. For Metrocom, he said, the company’s journey shows that adaptability is one of the important factors in facing changes in the technology industry.