As Head of KSP, Dudung Abdurachman to Open Public Complaints Channel 24 Hours
Dudung Abdurachman has been officially inaugurated by President Prabowo Subianto as Head of the Presidential Staff Office (KSP). Dudung emphasised his commitment to opening a public complaints channel around the clock as an effort to bridge communication between the public and the government.
“As KSP, I will naturally serve as the link between the public and the government, so any complaints will be addressed through a 24-hour reporting system from the public,” Dudung said after the inauguration at the State Palace in Jakarta on Monday (27/4/2026).
In addition, Dudung affirmed that he will evaluate and monitor programmes of ministries and agencies, as well as strengthen coordination with regional governments.
He highlighted the importance of cutting bureaucratic hurdles that could disrupt the implementation of the President’s priority programmes.
“We must not allow presidential priorities to be hindered by bureaucratic issues; we will streamline the bureaucracy,” he stated.
Dudung emphasised that he will open opportunities for public participation in monitoring government programmes. He assured that he will go directly to the field if obstacles are found.
“And once again, I request cooperation from all society and institutions; if there are issues with the President’s priority programmes not running properly, we will conduct inspections and resolve them effectively,” he added.
It is known that Prabowo conducted a cabinet reshuffle at the State Palace in Jakarta on Monday (27/4/2025). Six figures were inaugurated, including:
Mohammad Jumhur Hidayat as Minister of Environment/Head of the Environmental Control Agency
Hanif Faisol Nurofiq as Deputy Minister Coordinator for Food Sector
Dudung Abdurachman as Head of the Presidential Staff Office
Muhammad Qodari as Head of the Government Communication Agency
Hasan Nasbi as Special Presidential Advisor for Communication
Abdul Kadir Kading as Head of the Indonesian Quarantine Agency.