ANZ Panin debt collectors' threats

ANZ Panin debt collectors' threats

From Media Indonesia

My father and another relative have received improper treatment including rude remarks and threats from an ANZ Panin debt collector who calls himself Alex Lebang for the last few years, because the relative owes Rp 1.3 million on his credit card to the bank.

In fact, my ailing father and myself have no debts with the bank, and despite my report to ANZ Panin management, the threats have continued.

I have learned from the bank's sources and the complaints voiced by other victims in the media that such treatment constitutes a tactic of terror applied by ANZ Panin debt collectors.

In order to accommodate the grievances of all victims, I have opened an email address, korban_anzpanin@yahoo.com, and plan to submit the case to the ANZ headquarters in Australia and New Zealand, besides the Indonesian Consumer Institute, Bank Indonesia, the embassies of Australia and New Zealand, the banking ombudsman, the capital market agencies of Indonesia and the two countries as well as the police and prosecutor's office.

This practice of ANZ Panin must be stopped to prevent the rising number of victims and the bank should immediately apologize while guaranteeing that the practice will not recur.

BAHARIAWAN KT Jakarta