Indonesian Political, Business & Finance News

Antam Gold Bars Can Now Be Bought Online Through an App: How to Do It

| Source: CNBC Translated from Indonesian | Business
Antam Gold Bars Can Now Be Bought Online Through an App: How to Do It
Image: CNBC

Antam Logam Mulia will launch a new app on 26 October 2026, enabling customers to buy physical and digital gold through a single platform.

Antam will combine customers’ Logam Mulia website accounts and BRANKAS accounts, if they have one, into a single account. As a result, the steps for using the app will vary depending on whether customers have a BRANKAS account, which email address they use and whether they have completed electronic Know Your Customer (e-KYC) identity verification.

Here is how to use the Antam Logam Mulia app, depending on the customer’s account circumstances.

  1. If you have a BRANKAS account with the same email address as your website account

Customers who use the same email address for their BRANKAS and Logam Mulia website accounts can follow these steps:

  • Download or update the Antam Logam Mulia app through the App Store or Google Play Store from 26 October 2026.

  • Sign in to the app using the email address and password normally used for BRANKAS.

  • Complete the e-KYC process if you have not done so before. If you have, you can skip this step automatically.

If you previously bought gold through the website and chose to collect it at an Antam Gold Boutique, the app will show a prompt to confirm the transfer of your transaction history.

  1. If you have a BRANKAS account with a different email address from your website account

Customers who use different email addresses for their BRANKAS and Logam Mulia website accounts will need to link their account access through the app. The steps are as follows:

  • Download or update the Antam Logam Mulia app.

  • Sign in using your BRANKAS email address and password.

  • Complete e-KYC if you have not yet verified your identity.

  • Choose which email address to use as the primary one: the address associated with your BRANKAS account or the one associated with your previous website account.

  • Open the My Profile menu and follow the process to change your email address.

  • Enter the one-time password (OTP) sent to you for verification.

  • Once verification is successful, complete the email-address change according to your selection.

  1. If you do not have a BRANKAS account but have previously made transactions on the website

Customers with only a Logam Mulia website account can also use the app by following these steps:

  • Download or update the Antam Logam Mulia app.

  • Sign in using the email address associated with your previous website account.

  • Update your personal details, including your name, active mobile phone number and a new password.

  • Enter the OTP sent to your email address.

  • Sign in to the app again using your new password.

  • Complete the e-KYC process.

  • Once e-KYC has been approved, a prompt will appear asking whether you want to transfer your transaction history.

How to transfer transaction history from the website

Antam says not all transaction history from the website can be transferred to the app. Only purchases for which customers chose to collect their gold at an Antam Gold Boutique can be displayed.

After e-KYC has been approved, customers will be asked whether they want this transaction history to appear in the app.

If they select “Yes”, the app will display transaction history for Gold Boutique collections from the past year.

If they select “No”, the history will not appear in the app but will remain in Antam’s archives.

Meanwhile, purchase records for gold delivered to a home address cannot be transferred to the app and will remain in Antam’s archives.

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