Airport toilets in poor condition

Airport toilets in poor condition

From Kompas

After traveling by air several times, I have noticed with disappointment that the toilets at the departure and arrival terminals of Jakarta's Sukarno-Hatta Airport are in poor condition. Many of their wash basins and urinals are out of order and produce an offensive smell, with long queues of people waiting in turn, due to limited facilities.

Some time ago, the state minister of state enterprises conducted an on the spot check at the sea port of Tanjung Priok and found the toilets in the same condition. Following the inspection, the toilets were improved. Should such maintenance at the airport, which is the responsibility of Perum Angkasa Pura airport management corporation, wait until the minister makes another check?

With the recent declaration of the National Customer Day, it is pitiful to witness the poor toilet facilities at the international airport, where foreign tourists will complain about the same thing. Now in the Public Service Promotion Month, Angkasa Pura should act promptly to guarantee air passengers' satisfaction and improve Indonesia's image.

NURMAN JAAR Bekasi, West Java