AI Threats Are Everywhere, Microsoft Reveals Its Solution

Jakarta – Artificial intelligence (AI) is being used not only by businesses to boost productivity, but also as a new weapon for cybercriminals. Hackers are using AI to launch attacks and breach companies’ security systems.

Irving Hutagalung, Director of Customer Success at Microsoft Indonesia, said the situation requires companies to strengthen and upgrade their cyber security systems without delay. AI technology used by hackers is also available to IT teams to protect their organisations’ internal systems.

“Unfortunately, with AI, malicious actors have access to the same tools. We often read in the news about breaches everywhere; hackers are now using AI,” Irving said at CNBC Indonesia’s Coffee Morning event in Jakarta on Tuesday (3 November 2026).

Nevertheless, Irving believes companies have a significant opportunity to turn the tables and fight such attacks by using similar technology. In other words, AI can serve as a primary shield against AI-powered cyber threats.

He said companies should provide all employees, particularly IT and cyber security teams, with appropriate and structured training. This is essential to ensure staff understand how to use AI to anticipate and mitigate cyber attacks.

Irving stressed that sophisticated technology alone is never enough to guarantee a company’s security. The use of advanced security tools must be matched by a workforce with the skills to operate them effectively.

“Even if you are given tools costing tens of millions of US dollars, if they are not used properly, it will still be difficult. The key point is how they make use of AI,” he said.

Irving explained that AI can help cyber security teams monitor systems automatically in real time, a task that previously took up time because it had to be performed continuously by people. The technology can also filter incoming warnings and potential threat alerts, enabling IT teams to determine precisely which threats require direct intervention.

With this capability, security teams do not need to respond to every alert manually. AI can carry out initial triage, distinguishing critical threats that require human attention from those that can be handled by the system.

“Where previously every alert had to be answered immediately, AI can now triage them first, identifying which need to be handled by people and which do not,” Irving said.

He added that companies do not always need complicated measures to strengthen their cyber security foundations. Simple steps, applied consistently, can often significantly reduce the risk of cyber attacks.

“Often, simple things can be implemented in simple ways,” he concluded.