AI Now Emerges as New Skill in Demand in the Workplace
Artificial Intelligence (AI) is increasingly transforming how people work and run businesses. Once synonymous with the technology industry and coding, AI’s applications are now expanding across various sectors, from business operations, marketing, customer service to professional career development.
This phenomenon is also evident in Indonesia. Many companies are now leveraging AI to boost productivity, save time, and aid decision-making processes. Meanwhile, individuals are using AI to assist with daily tasks, content creation, CV writing, and building automated workflows more efficiently.
Yohan Limerta, Chief Technology Officer at Cakap, stated that AI proficiency is now emerging as a new relevant skill across various industries.
“Previously, digital skills such as Microsoft Excel or online tools were considered a plus. Now, AI is moving in the same direction—not just for engineers or programmers, but also for professionals, business owners, students, and beginners aiming to work more effectively and productively,” said Yohan.
He added that the biggest challenge now is not access to AI technology, but how the public can understand how to use AI practically and in line with real-world needs.
Practical, project-based learning approaches are gaining popularity as they better align with the fast-paced needs of industry. The public not only wants to understand AI theory but also how to apply the technology directly to their work and daily activities.
In response to this need, Cakap has launched the Cakap AI Academy, a practical AI learning programme designed to help people understand AI usage for work, business, and career development. The programme covers topics such as workflow automation, AI chatbots, content generation, and leveraging AI to enhance work and business productivity.
The learning programme uses a no-code and project-based approach, allowing participants from diverse backgrounds to start building simple AI systems without prior coding experience.
“AI should be a tool that simplifies human work, not something complex and exclusive. That’s why we want to make AI learning more accessible, practical, and applicable for everyday needs,” Yohan added.
As the demand for AI skills in the workplace grows, practical AI learning is expected to become a sought-after skill development trend in the coming years—not just for tech professionals but also the general public wanting to stay relevant in an AI-driven work era.