Advice for Garuda

Advice for Garuda

From Pelita

The new president director of Indonesia's flag carrier Garuda has promised to improve the company's services for passengers of the airline. In connection with this promise, we would like to give some suggestions as follows: * If possible, the payment for the airport tax should be combined with the payment for the flight ticket (like most other countries) so that passengers do not have to be bothered with the airport tax charge. Further, it will also be convenient for travelers who have gone to the trouble of previously checking in. * The allocation of a 25 percent discount for senior citizens should also prevail for the executive class. * Like Singapore Airlines, Garuda should also introduce a ticket for small groups, such as for four people, issued for elderly people at a special price. In this way, perhaps, it will help the company, particularly with respect to its overseas routes. * Garuda should provide administrative support services, for example, photocopiers at airports for passengers requiring them, such as for exit tax letters as an example. * Garuda's immigration or baggage handling should also be sped up.

SULASTOMO

Jakarta