Accelerating Business Transformation, PKSS Targets Integrated Technology-Based HR Services

JAKARTA, KOMPAS.com - PT Prima Karya Sarana Sejahtera (PKSS) is accelerating its business transformation to respond to the pressures of disruption and the increasing need for more adaptive workforce services. This step is considered crucial amid changes in the services industry landscape that increasingly demand efficiency, talent quality, and technology integration in business processes. “PKSS is committed to continuously delivering innovative, adaptive services that provide real added value to all clients and partners,” said PKSS President Director Sadmiadi in a written statement on Friday (10/4/2026). The transformation is focused on shifting the business model, from merely a conventional workforce provider to a strategic partner offering integrated service solutions. Sadmiadi added that strengthening human resources (HR) quality is the top priority. PKSS is promoting improvements in workforce competence and productivity through character building based on service excellence, given that individual quality is a key factor in competitiveness in the services industry. To ensure the availability of job-ready talent, PKSS has forged partnerships with several universities through the signing of memoranda of understanding. This collaboration is aimed at strengthening the talent pipeline equipped with bootcamp programmes to equip prospective workers with technical and non-technical skills according to industry needs. “In addition, collaboration with the Ministry of Manpower through the Pasker platform opens up broader access to national workforce absorption,” he explained. On the operational side, the transformation also includes strengthening operational excellence and corporate governance to ensure business processes run more effectively, efficiently, and in accordance with good corporate governance principles. This effort is important to maintain client trust while enhancing company accountability. In terms of technology, PKSS is developing Prima Career as an end-to-end digital recruitment platform, which enables processes from job posting to applicant monitoring to be carried out in an integrated manner. This digitalisation is seen to accelerate the recruitment process while improving accuracy in candidate selection. Meanwhile, on the internal side, the company is introducing Prima Super App to support personnel management. This application covers attendance recording, worker activity monitoring, to HR administration services in one platform, thereby increasing efficiency and data transparency. With these various steps, PKSS aims to strengthen its position in the services industry while addressing market needs for more modern, integrated, and technology-based HR services. “This transformation also serves as a signal of the industry’s shift towards a more adaptive business model in response to changing times,” Sadmiadi stated.