Accelerating Beyond Mortgage, BTN Targets Non-Housing Credit Share to Reach 30 Per Cent

PT Bank Tabungan Negara (Persero) Tbk (BTN) is accelerating its ‘Beyond Mortgage’ strategy by expanding growth sources outside of the housing business. The company targets the non-housing credit portion to reach approximately 30% of total credit by 2030, up from 20.4% in June 202<0xC2>6 and 18.0% at the end of 2025.

BTN President Director Nixon L.P. Napitupulu stated that the development of non-housing business does not mean BTN is abandoning its core competence in the housing sector. Instead, the strategy is aimed at strengthening BTN’s business model by building new growth sources that remain linked to the company’s customer base and ecosystem.

“BTN remains a bank focused on the housing sector. However, customer needs do not stop once they own a home. Through Beyond Mortgage, we want to be more present in our customers’ financial needs while entering new ecosystems that possess significant business potential,” Nixon said during the Public Expose Live 2026 in Jakarta, as reported on Friday, 11 September 2026.

He noted that to accelerate this diversification, BTN is pursuing both organic and inorganic growth. One method includes the selective acquisition of credit portfolios to enlarge the customer base while increasing the contribution of non-housing business. As of June 2026, BTN’s non-housing credit portion had increased to 20.4% of total credit and is projected to increase gradually towards 30% by 2030.

At the same time, BTN is developing an ecosystem-based business approach by expanding partnerships outside the housing sector. As of June 2026, BTN has collaborated with 59 local governments, 57 universities, and 26 hospitals across various regions in Indonesia. The company has also begun expanding its penetration into the tourism ecosystem by handling transactions involving merchants, culinary, resorts, property, and tourist areas.

“Ecosystems serve as a very important entry point. When BTN enters a local government, for example, the opportunities include not only institutional account management, but also payroll, mortgages, consumer credit for civil servants, treasury, and various other transactions. We are developing the same pattern in education, health, and tourism,” Nixon explained.

This strategy is supported by the development of BTN’s digital ecosystem. As of June 2026, ‘balé by BTN’ has reached 4.3 million users, while ‘balé Korpora’ is used by approximately 25,700 users. The BTN ecosystem also encompasses more than 344,000 merchants, over 11,000 developers, and around 439,000 payroll accounts.