18 Passengers Boarded Wrong Trains at Tegal Station; KAI Daop 4 Provides Five Essential Tips
PT Kereta Api Indonesia (KAI) Daop 4 Semarang Semarang has issued a stern warning to all prospective passengers to increase their diligence before boarding train sets. This appeal follows data findings that dozens of customers have boarded the wrong trains at Tegal Station throughout this year.
According to official data from KAI Daop 4 Semarang, as of May 2026, 18 passengers at Tegal Station have experienced incidents of boarding the wrong train. Although this figure is relatively small compared to the total passenger volume, KAI is treating the matter with serious concern as these incidents directly impact travel smoothness and passenger comfort.
Luqman Arif, Manager of Public Relations for KAI Daop 4 Semarang, revealed that the majority of cases were triggered by haste during the boarding process. Passengers often ignore detailed travel information printed on tickets or official announcements within the station.
“There are still passengers who are in such a hurry that they fail to pay attention to the train name, journey number, destination, or platform information. We urge all customers to always double-check before entering the train carriages,” Luqman stated in a briefing on Sunday (7/6).
As a preventive measure, KAI Daop 4 Semarang is now tightening supervision and optimising information channels. Boarding officers have been instructed to be more proactive in checking tickets and providing platform directions to passengers. Additionally, visual information systems such as electronic boards, station monitors, and the Access by KAI application are being continuously updated in real-time.
On the operational side, conductors inside the trains will also provide repeated announcements regarding the train’s route, both before and shortly after departure. This is intended to detect as early as possible if any passengers have entered the wrong carriage.
KAI Daop 4 Semarang is also currently evaluating the layout of waiting areas and passenger flows in stations with high incident rates. “We invite customers to always be meticulous. By ensuring the correct train is boarded, journeys will proceed safely, comfortably, and smoothly,” concluded Luqman.