Tue, 16 Feb 1999

Where's Indovision?

Has anyone tried calling Indovision recently? I have tried unsuccessfully dozens of times. Indovision does not accept calls these days, only faxed messages which go unanswered. Indovision made a calculated business decision when they cut off their service without any advance notice. Indovision's hope must have been that 1) disgruntled subscribers would quickly forgive and forget about their complete lack of professionalism and their inability to provide prepaid satellite service, and 2) many new subscribers would be attracted by domestically manufactured mini- satellite dishes costing a fraction of the price of the larger, imported ones.

Good luck to Indovision! I have waited the six to eight weeks for their promised new service with no results, and now I can't even get my prepaid subscription fee refunded. After repeated telephone calls and faxes to Indovision, I still can't get a response.

Is Indovision now on the verge of bankruptcy? Indovision, please refund my subscription fee. From here on in, I will stick with a combination of local TV and the Australian Broadcasting Corporation via my antique, two-year-old parabola antennae.

DOUGLAS LEURQUIN

Kuta, Bali