Westin Plaza Hotel apologizes

In reference to the letter in your paper (Nice experience with a hotel, Oct. 8), The Westin Stamford and Westin Plaza regrets that the unfortunate incident happened.

We truly apologize to Mr. Ting for the unfortunate incident and have contacted him in regard to the matter.

BERNARD AGACHE

Managing Director

The Westin Stamford & Westin Plaza

Singapore