Welcoming PLN's new policy

Welcoming PLN's new policy

From Pos Kota

We gladly welcome the policy of state-owned electricity
company PLN to introduce a new method of paying electricity bills
(Pos Kota, Oct. 16, 2000). To be honest, we have been waiting for
this new method for a long time because the old method has always
been exasperating. Apart from the long line in front of the
counter, there are often disputes between residents and officers
in charge about the change.

Besides, the officers often shout out customers' names. And
also because things are done in a hurry, it is often the case
that there is a difference between what is on the bill and what
is actually paid.

We hope that PLN, just like Telkom and PDAM, can let customers
have a bill collection letter before payment is made in the bank.
May PLN provide satisfactory services to its customers.

RESIDENTS

RW 03, Sunter Agung, Jakarta