Water supply in Batununggal Indah

Water supply in Batununggal Indah

For the last six months, we, who are living at Batununggal
Mulia, have faced water difficulties caused by the developer.
Since the swimming pool was opened, almost every day the supply
of water is stopped at certain hours in order to meet the pool's
requirements. It is so annoying because most of the time they
stop the water supply in the evening. This is precisely the time
at which we need to bathe our children, cook, etc. How can we
organize our daily activities without water?

Worst still, for the last two months the water pressure has
been so weak that we cannot even fill our bathtub. We have to use
a hose to fill a bucket first until we have enough water with
which to bathe.

Every time we call the department that is handling this case,
they always say that the machine is out of order and they are
still trying to fix it. God knows when they will finish the job.

Unfortunately the company continues to charge us the usual fee
of Rp 10,000 as a minimum payment (they assume a minimum usage of
10 cubic meters). In the meantime we have managed to buy water
from other sources, but that is an unnecessary expense and waste
of time.

We sincerely hope that the Batununggal Indah developer will
take prompt action and do something about it instead of just
giving us empty promises. It is indisputable that it should stick
to the promises it made when we bought the house.

FENNY LIANAWATI

Bandung