Uncaring attitude of Sahid Jaya Hotel

Uncaring attitude of Sahid Jaya Hotel

About two weeks ago on a Sunday afternoon, I parked my car at
Hotel Sahid Jaya on Jl. Sudirman. After paying Rp 2,000, I left
my car parked for two hours. When I returned, still in broad
daylight, the door had been opened, the lock broken, my
sunglasses stolen and the radio displaced.

I immediately spoke to security guards, who complained that
the parking area was wide and there were only two guards on
patrol. The next week I tried on many occasions to call the
Public Relations department to see what they were doing about the
problem. Further frustrated with their indifference and their
inability to return my phone calls, I tried speaking to the
general manager who told me that the hotel accepts no
responsibility for cars parked on their premises. I wondered that
if this was the case, then what was the use of paying Rp 2,000
admittance fee if one's car is not safe during the middle of the
day?

I am disappointed at the hotel's inability to take
responsibility for their ineptitude.

PIERS GILLESPIE

Jakarta