Train service

Train service

Commuting by train every morning from Bogor to Jakarta is
depressing. Not only is it far from comfortable, it is also
dangerous. People are packed in the carriages like sardines in a
can. The train is absolutely full with no space to move.
Sometimes it is hard to breathe because your body is squeezed by
others. If you're big and strong, you can squeeze those who are
small and weak. If you win the fight for a seat, you are lucky.
Otherwise you've got to stand up for an hour or so.

Survival of the fittest is the key here. Some people are used
to hanging out the door of the moving train, which is terribly
dangerous. To add to the agony of the morning journey you have to
sweat heavily because the fans on the train do not always work.
What an "inhumane service!"

I am really fed up with consumers being treated badly. The
Ministry of Transportation should do something about it. We are
loyal tax payers and should enjoy better public services. Do not
let people commute and risk their lives on the train. Fifty-one
years of independence should be enough to provide better service
to the people. How can we talk about globalization and competing
with foreign companies if domestic companies can not provide
proper services for customers?

Poor people do not ask for much. They only need to be treated
reasonably and humanely.

MULIANTO TARIGAN

Bogor, West Java