TNT responds

TNT Indonesia is responding to the letter from Vivy Soepardi and Michelle faxed to us on March 16 complaining about our service.

Since the incident, TNT has been in contact with both Vivy Soepardi and Michelle to explain the circumstances and have come to a beneficial settlement for both parties.

TNT values greatly the cooperation shown by both of our clients, and hopes to maintain this relationship through improved professional services.

ANDRY ADIWINARSO, Country Sales and Marketing Director, TNT Indonesia, Jakarta