Mon, 31 Jan 2000

Tiga Dua travel agent

The name Tiga Dua travel agent may give the impression that it is an appropriate place where we can purchase bus tickets, especially considering that this travel agent, located at Probolinggo bus station, is quite large. One day I bought three bus tickets for Probolinggo-Jakarta and one for Probolinggo- Bandung at Rp 106,000/ticket. I was promised that seats were available for these tickets.

Unfortunately the bus to Jakarta was full and the three of us had to sit together in one empty seat next to the driver. My friend who wished to travel to Bandung had to sustain double losses because the bus did not turn up and he had to pay for the fare of a bus going to Surabaya and only then to Bandung.

The three of us sat in one seat until Tuban and then because sitting that way was no longer bearable we took another bus, Damri.

How can an official agent treat us like this?

RINI MONTASYA

Jakarta