Fri, 12 Dec 2003

Theft at Senggigi Hotel

During the evening of Friday, Nov. 21, my friend and I checked in at Bintang Senggigi Hotel, Lombok, West Nusa Tenggara. The hotel was nice and the receptionist was friendly.

Since this was my first time to Lombok, I was very excited. The next day, Saturday, Nov. 22, we spent most of our time on the beach and in the swimming pool, and when it started getting dark, we went back to our room to get ready for dinner at Senggigi Square.

Everything went well until the next day, Sunday, Nov.23. I realized that my Olympus MU300 digital camera, that I had placed on the TV table in the hotel room was missing. I reported it to the receptionist and they said they would look into the matter immediately. But we felt there was no progress, and we decided to see the manager. They suggested that we should report the loss to the police. I also found out that my lingerie and pearl bracelets I had bought on the beach were missing.

On Monday night, Nov. 24, the police came to investigate. The manager wondered why the mobile phone that was being charged on the floor in the corner of the room, or even the TV set, had not been taken.

This was, of course, a very unpleasant experience that should not happen in an international-standard hotel like Bintang Senggigi, a great disadvantage to the image of Indonesian tourism.

ERVINA Tangerang, Banten