Telkom service

Telkom service

With interest I read the article about PT Telkom and its 'Gelar
aksi' (The Jakarta Post, Jan. 6, 1996).

In this article it says that the minister of tourism, post and
telecommunications, Joop Ave, urges Telkom to connect telephone
lines in the Greater Jakarta area within three days.

I would like the minister to also instruct PT Telkom to
improve its "service" to existing subscribers. Since I moved to
Bogor, West Java, last March, I have had nothing but trouble with
my telephone connection: the line goes dead at regular intervals,
there is always a lot of noise on the line, and it is impossible
to use a computer modem. I complained to Telkom and they listened
to the problems but no action was taken.

My telephone line was dead from Dec. 5 through 19, 1996, and
from Dec. 29 until now. Another annoying fact is that if someone
dials my number, it appears that the telephone rings but that
nobody answers it. So some people become angry with me for not
answering my phone.

Telephone tariffs in Indonesia are among the highest in the
world.

WILLIE BLOKVOORT

Bogor, West Java