Telkom, please explain

Telkom, please explain

On my monthly Telkom bill I find under "Group" (Segmen)
Bisnis/A; that the monthly subscription fee is Rp 48,100. The
official tariffs shown in every Telkom phonebook are divided in
three Segmen (groups): Bisnis (which I assume means business),
Residensial (which might be private houses and apartments) and
Sosial (?).

Each group again shows five tariffs. Looking for Rp 48.100 I
am in Segmen bisnis, Tarif II/III but I do not have or run any
business; it is a private residence.

Having asked the officials at Telkom Office, Amlapura, Bali, I
had to learn that all subscribers are charged under Bisnis, if
they run one or not. That makes a difference of around Rp 16,000
per month.

What sense do 15 different tariffs make if we are all charged
the same? I would very much appreciate if Telkom could explain
this strange tariff policy.

Maybe it is time that there appear more competitors on the
land-line telecommunication market, making it more difficult for
Telkom to take full advantage of their monopoly.

MICHAEL BEER, Amlapura, Bali