Telephone not functioning

My telephone (phone number 7434270) has been out of order since Monday, Dec. 2. I can neither make nor receive outside calls. I contacted Telkom 117 on Dec. 3 at 8 a.m. and made another call later in the day. Again on Dec. 4, at 11:30, I reported the mishap. Unfortunately, no follow-up whatsoever has been made by Telkom. Not even an explanation was given to me as to what the problem was. They only gave the classical answer: Your telephone line is under repair!

I wish Telkom would be true to their commitment Setia melayani anda (Always at your service).

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