Fri, 16 Aug 1996

Technical problem at IndoInternet

In response to two separate letters in The Jakarta Post from our valued subscribers, we would like to apologize for the mail system intermittent breakdown from Aug. 5 to Aug. 7. This incident was purely technical and has no relation to the current political situation as mentioned in one of the letters.

We will use this feedback to improve the quality of our customer service staff, especially in providing clear and concise explanations about systems-related problems.

SANJAYA

IndoInternet