SMS from Satelindo often too late

SMS from Satelindo often too late

From Business Indonesia

Mentari's SMS (short message service) from Satelindo has made
me increasingly disappointed. Every SMS I send to either
Satelindo's or other operators' numbers fail to reach the
destination or arrive late by one to two hours, or sometimes even
one day to one week late.

The same problem has also frustrated me when receiving SMS,
especially from users of other GSM operators. However, users of
other GSM operators face less problems in sending or receiving
SMS.

I just smiled when reading Satelindo's advertisement in the
media on Aug. 16, which offered free-of-charge SMS from Aug. 17
to 19. A free SMS service is useless if the message is received
one day or one week late.

I hope this letter will motivate Satelindo to improve its
service quality.

RIZA ISKANDAR

Jakarta