Satelindo billing

Satelindo billing

It has been astonishing to note that after receiving
Satelindo's notice they are processing GSM customers' bills with
more care and accuracy. But despite this, I have received a
statement of my monthly bills which includes additional roaming
charges to Austria, Belgium and Jordan. This has created an
impression that Satelindo does not really care about what is
happening because till this day I have never visited those
places. How, then, can I be charged for such services?

Moreover, the bill which I received says that till July 3 I
hadn't paid my previous pending bills. Although I had personally
visited their office in the Artha Graha premises and produced the
original paid bills on the same day, they sent me the bills again
saying they had not yet been paid.

This problem has been going on for a long time, and they still
do not have the proper remedies to solve it. I urge Satelindo to
take care of these minor matters if they really want to be one of
the top GSM companies in Jakarta.

PRAVEEN K.

Jakarta