Renewal of car documents

For 15 years, I have renewed the registration papers for my 1980-made Honda Accord Legendaris at the Jakarta provincial police headquarters, and throughout this time, have experienced nothing that would allow us honest taxpayers to enjoy a speedy and comfortable service. Notices are put up warning us not to deal with any middlemen, but in reality, if you wish for a fast, painless process, you must resort to one.

Last June, I happened to talk with a police officer in charge about the slow and inefficient service in the vehicle registration renewal section, even if we came with our complete papers. I was told that the police were ready to give a speedy service, say about 10 minutes, but that the official from the Jakarta tax service assigned there usually came rather late.

That day, I found out that what this police officer told me was true.

Therefore, the Jakarta police chief must immediately team up with the head of the city's taxation office to ensure that vehicle owners, especially those with their complete papers, can enjoy good services when renewing their registration papers.

SUGENG HARTONO

Jakarta