Rain or shine?

Rain or shine?

From Bisnis Indonesia

Writers of letters to newspaper editors have often complained
about the slowness of PT Pos Indonesia. Including the postal code
as recommended by the postal service does not seem to help speed
up the delivery.

Slow delivery of letters harms customers -- a prospective
student may be late for registration because he has received the
notification of his admission too late, a job applicant may miss
his chance of being hired by a company because the application
letter arrived one week late.

I once sent a letter from Jakarta to Bogor. After two weeks I
met the person I had sent the letter to. He had not received my
letter.

It took one month for a Rp 300 letter to get from Jakarta to
Kudus in Central Java (Jan.25 to Feb.23). An express letter sent
the same distance had not reached the addressee in two weeks. The
service is better the other way, it took only four days for an
express letter from Kudus to get to Jakarta.

Is it because large quantities of mail are handled by a
relatively small staff? If so, I propose PT Pos Indonesia hire
additional staff. With the increased volumes of mail PT Pos
Indonesia should be in a position, with its increased revenues,
to expand its staff in order to improve on its services. If
deliveries continue at this slow pace, the public will gradually
lose its trust in the postal services.

SURYANTO WIBOWO

Bekasi, West Java