Public grievances compiled
Public grievances compiled
JAKARTA (JP): Got any complaints about hospital services other
than the food? Here's your chance to get even.
The health magazine Higina, in collaboration with the
Indonesian Medical Association, is now compiling complaints from
members of the public who have a grievance about hospital
services.
According to a statement made by the magazine, the campaign,
launched on Dec. 1 and lasting until Jan. 31, is intended to
gather information about public feelings concerning hospitals.
The association's chairman Azrul Azwar suggested that
complaints be forwarded with copies of data so that they could be
traced and dealt with effectively.
Giving his endorsement to the campaign, Azrul said it marks
the start of the association's program to establish an agency to
deal with complaints and also help settle disputes between
members of the public and members of the medical profession.
Higina editor FA Suhardi Soetedja said complaints should be
addressed to the magazine's office at Jln. Dewi Sartika 136D,
Jakarta 13630.
"I appeal to members of the public who feel they've been badly
treated by hospitals to write in to us. Your participation is
highly appreciated," Suhardi said.
He added that the result of the survey would also be presented
to the Ministry of Health. (emb)