Sat, 11 Sep 2004

Poor management of Hutama Karya

On Saturday, Aug. 24, about 10:30 a.m., while I was driving my car, Registration No. B 8078 MT, from Cempaka Putih crossroads towards the entrance to ITC Cempaka Mas, the iron-sheeting fence separating the street and Hutama Karya's Cempaka Putih flyover construction project, fell and hit the left side of my car, denting the body of the car and the bumper as well as breaking the left turning signal lamp.

I immediately stopped my car before some construction project workers about 10 meters from where this fence had fallen but proceeded again after the workers told me that nothing had happened to my car.

It was only when I got home that I realized that the body of the car had been dented. I quickly drove to the site of the flyover construction project and found nobody there.

On Monday, Aug. 24, about 9:30 a.m., I contacted Budi Miradi, the general superintendent of the project, and he told me to see Aspian, who is responsible for insurance affairs of the project. About 10:30 a.m. I met Aspian and showed him what my car had sustained and how it had been dented. He promised to pass on this complaint to his superior.

On Aug. 25, I filed a written a claim, through Aspian, to PT Hutama Karya -- Cempaka Putih Flyover Construction Project for damages worth Rp 2.6 million. Unfortunately, PT Hutama Karya has yet to respond to this claim, either in writing or by telephone.

It is really a shame that as a large company, PT Hutama Karya, fails to properly apply risk management and cannot settle my claim for the damage to my car because of its project. I can always ask for a crash analysis to prove what has really dented the body and the bumper of my car but the cost of this analysis is much bigger than the claim I have filed for the damages.

IPANDIA Jakarta