Politeness still counts

On June 22, 2000, I went to the Japanese Embassy for information on a master's program for my niece, who was doing an assignment that day. At the embassy, I went to the department of education. There was a young Indonesian woman there, whom I eventually found out I had to see first. This woman was surrounded by some Indonesian high school students who were there for information on a scholarship program.

As I thought that all I needed was information, I passed by her table and went straight to a Japanese lady who was in the same room. The lady was talking to an old man who had arrived at the same time as the high school students and me.

While I was waiting for my turn, I heard the Indonesian woman call me. She then yelled at me, saying I had to go to her first. I apologized and went to her table. I began to tell her about the purpose of my visit, but before I could make myself clear, she had made up her mind about my niece. Trying to control my emotions, I made myself clear. We then shook hands. I thanked her for the information she had given me, but on the other hand felt sorry about this experience which happened at an institution that represents a country of polite people.

Hopefully, there will be good cooperation in the future between all the staff of the Japanese Embassy.

HAPHZAH ARIYANIE

Jakarta