Plaza Senayan facilities

Plaza Senayan facilities

In reply to Ibu Sumarsih's letter Cleanliness at Plaza Senayan
published in The Jakarta Post, Sunday, June 8, 1997, we wish to
offer our sincerest apologies to Ibu Sumarsih and her family for
the inconvenience caused on the occasion in question. Her
comments are appreciated, providing valuable feedback to customer
satisfaction, which is a key management commitment as Plaza
Senayan.

In keeping with this commitment, we are pleased to inform your
readers that new toilet facilities have been recently constructed
and opened on the first and second floors of the center, which
will greatly enhance customer convenience.

We assure Ibu Sumarsih and all other customers of our
commitment to providing the highest possible standard of services
at Plaza Senayan. We would be more than pleased to discuss the
matter further with Ibu Sumarsih, if she cares to contact us at
572-5555.

Center Manager

Plaza Senayan, Jakarta