Pager service

Pager service

Recently I acquired an Easy Call pager, and problems have
befallen me ever since. One of the advantages offered is that you
can be paged in five cities if you advise them when you will be
in each city.

Unfortunately, even after clearly advising Easy Call, my pager
messages were not relayed to Surabaya, East Java, until my
secretary, on various occasions, called and reminded them to do
so.

Of late, I have met with complaints from relatives, friends
and business partners, as to why I do not return their calls when
they page me. Often the messages are simply not relayed.

When I complained to the company, I was asked to service the
pager at their office in Tebet, Jakarta. However, on signing the
contract, they promised they would pick up the pager for
servicing.

Upon telling them that I wished to return my pager for a
refund, I was informed that they were not interested and I could
sell it on the free market. Easy Call should be called tough
luck!

S.L. ADWANI

Jakarta