Overcharging on subscription fee

Overcharging on subscription fee

I have subscribed to The Jakarta Post since August 1997
through a local agent with an understanding that the agent
normally adds a small amount to the official subscription fee.

However, I was quite surprised to see my August bill for Rp
25,000, which was Rp 7,000 more than the actual price (an
increase of almost 40 percent).

I do not know how you normally deal with these agencies, but
this kind of practice will certainly discourage people from
subscribing to your paper.

I hope you can take this information into account for your
future marketing strategy.

CLARA CHRISTINE

Jakarta

Note: Your local agency "Komiko Jaya Agency" is, unfortunately,
not an official agency but a sub-agency which we have no
knowledge of. We would like to advise you (or any other
prospective subscribers) to contact the Circulation Department of
The Jakarta Post (phone 260-1777 or fax 260-1112; 260-1717), and
we will register you with an official agencies/sub-agencies in
your area.

-- Editor