Sat, 28 Sep 2002

On Hotel Santika

Thank you for printing my article in the Sunday edition of The Jakarta Post on Sept. 22, 2002 regarding Hotel Santika Yogyakarta's ISO certification. Unfortunately, an important point got lost in the editing process.

The ISO numbering system is a bit confusing, but actually Santika Yogyakarta earned ISO 9002 first, attaining certification in 1999. Earlier this year they completed the requirements to upgrade that certification to ISO 9001. Thus, they are not trying to improve, they've already done it! Therefore, the photo caption should have congratulated them on a job well done.

LlNDA HOFFMAN, Jakarta

Note: Thank you for your correction --Editor